EMA House Serviced Apartments Superior Downtown

Summary: A pleasant stay at this modern apartment despite blunders around keys hand-overGood:Very spacious apartment with modern and close-to-brand-new appliances. Great house-keeping service.Not-so-good:Location is not that great. The distance to the Zurich HB station feels longer than it should be - probably due to the walk along the river which can be quite cold during winter.Despite giving our estimated arrival time in advance, no one showed up at the apartment to hand over our keys. We panicked a bit and had to call them up with my overseas mobile phone (i.e, unnecessary roaming charges. :(). Although their staff turned up 5 minutes later after the call, this hiccup could have been avoided if they stationed someone at the apartment waiting for us ahead of the agreed time.

Me he hospedado recientemente en unos de los apartamentos de Ema House y mí experiencia fue magnífica. Brindan todo lo necesario y más para pasar una experiencia única en Zurich. Llame al hotel y me permitieron entrar al departamento antes del tiempo previsto. Me hicieron el check in en el departamento ya que no tienen recepción en ese lugar pero se comunicaron conmigo con anterioridad para coordinarlo. Me atendió Madeline espero no confundirme el nombre y me atendió de maravilla, y mas que hablaba español por lo que se hizo más fácil aún. Me explico todo lo relacionado a mí hospedaje y como utilizar las cosas del apartamento. La ubicación es genial ya que estás a solo 5 minutos caminando de Zürich Hbf por lo que es accesible para visitar otras ciudades.Sin dudas volvería a reservar con ustedes.

Large, clean and comfortable apartment, with everything we needed to self cater for a family of 4. Communication was great and nothing was too much trouble. The apartment was quiet and a short walk to the train station. Would definitely stay again. Thank you!